Application Development • IT Infrastructure • Emerging Tech

Julio Fernandez

Multifaceted Application Developer and IT Manager with deep experience in full-cycle development, complex IT ecosystems, and emerging technologies like IoT and home automation.

Let's Connect View Experience
Biscayne Park, FL • USA
+1 (305) 904-7990
Julio@JPSecurity.Net
Photo of Julio Fernandez
Currently IT Manager / Developer Sage Outsource Solutions, Inc.

Leading infrastructure and application development for large-scale call center operations, including real-time reporting, automation, and secure connectivity.

  • Agents Supported 50+ across clients
  • Stack C# • C/C++ • Java • JS • SQL
  • Domains Web Apps • Telephony • Analytics
LinkedIn

Profile

About Julio

I am a hands-on technologist with a strong blend of software engineering and IT operations. My experience ranges from building critical web applications and automation tools to managing firewalls, switches, servers, and hybrid LAN/WAN environments for high-volume operations.

I enjoy designing secure, scalable systems end-to-end—from low-level networking and telephony integration up to cloud-enabled web interfaces, real-time dashboards, and analytics.

Beyond traditional IT, I’ve spent years experimenting with IoT and home automation, integrating platforms such as Philips Hue, Arduino, Raspberry Pi, Apple Watch, Nest, Sonos, and VR devices. This combination of infrastructure, development, and emerging tech allows me to deliver solutions that are both innovative and grounded in operational reality.

Full-cycle Development IT Management Cybersecurity Awareness IoT & Home Automation Call Center Systems Real-time Reporting

Career

Professional Experience

Sage Outsource Solutions, Inc.

IT Manager / Developer Sep 2008 – Present

Architect and maintain web applications powering time tracking, AI tools, chat systems, and real-time phone data for a large call center environment. Oversee LAN/WAN, VPN, and infrastructure for a 100+ seat operation supporting the Bank of California account and additional clients.

  • Design and maintain reporting automation for agent performance and call metrics.
  • Support 40+ agents in banking operations plus additional internal teams.
  • Coordinate infrastructure, security, and uptime for mission-critical systems.

Inteliweb Consulting / J & P Security, Inc.

Owner / Founder 2001 – Present • Miami / Fort Lauderdale

Provide application development, security consulting, POS integration, and microcontroller programming services. Designed and maintain a custom Video Management System and home automation tools built using Microsoft Visual Studio and languages such as C/C++, C#, Java, and JavaScript.

  • Deliver end-to-end solutions from requirements to deployment and support.
  • Integrate physical security systems with custom software and analytics.
  • Advise clients on technology strategy, automation, and security best practices.

The Answer Group, Inc.

Software Developer 1998 – 2001 • Tamarac, FL

Joined as Level II support for Compaq and quickly transitioned into the software development team. Built nine internal web applications to streamline operations for a 2,000+ seat call center, using technologies including C/C++, Visual Basic, Java, and ColdFusion.

Jetcom Inc.

System Engineer / Founder 1996 – 1997 • Davie, FL

Designed and deployed systems for payroll, customer service, and invoicing while installing telephony and network infrastructure for small businesses.

Toolkit

Technical Skills

Languages & Frameworks

  • C, C++, C#, .NET
  • Python, Visual Basic, VBScript
  • Java, JavaScript, SQL
  • HTML, PHP, ASP, ColdFusion

Infrastructure & Networking

  • Firewalls, routers, switches
  • Servers, LAN/WAN, VPN
  • Call center telephony systems
  • Monitoring, reporting, analytics

Cybersecurity & Platforms

  • Cybersecurity principles
  • Secure web app design
  • Cloud & hybrid environments
  • Access control & policies

IoT & Home Automation

  • Arduino, Raspberry Pi, microcontrollers
  • Philips Hue, Nest, Sonos
  • Apple Watch, VR / Oculus
  • Smart home integration

Learning

Education & Continuous Training

University of Miami

Certificate – Cybersecurity

2020 – 2021

Completed the Cybersecurity Professional Bootcamp, focusing on security fundamentals, threat analysis, and modern defense strategies.

ATi Career Training Center

Computer Programming • Grade: A+

1988 – 1989 • Woburn, MA

Intensive training in C, C++, Basic, Pascal, and COBOL, building a strong foundation in software development.

Pontificia Universidad Católica Madre y Maestra

Systems Engineering Program

1986 – 1988

Early academic foundation in systems engineering and computer science.

Pluralsight

Self-Paced Learning

2010 – Present

Ongoing courses in C#, web applications, microprocessor programming, Arduino, and AI development to stay current with evolving technologies.

Focus Areas

What I Enjoy Building

  • Real-time dashboards for call center and financial operations.
  • Automation tools that reduce manual reporting and support work.
  • Secure web applications with clean UIs and clear data flows.
  • IoT prototypes that connect physical spaces with cloud services.
  • Integrations between telephony, CRM, and analytics platforms.
  • Proof-of-concept projects for emerging devices and interfaces.

Contact

Get in Touch

I’m open to conversations about consulting, collaborations, and roles involving application development, IT leadership, automation, or emerging tech.

Send a Message

This is a sample form layout. Connect it to your preferred email or backend service.